Syno International

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Recent activity by Syno International Recent activity Votes
  • Why does it say that the survey was closed?

    If you receive the message “survey closed” this means that the survey has enough responses within a certain target group, or the project has been completed. We encourage people to answer at their e...

  • Why does it say that I'm not qualified for a survey?

    The surveys that we send out usually are looking for the opinions of a specific group of people. If we do not already know this information we will ask a few questions at the start of a survey, cal...

  • Why can’t you send me more surveys?

    We know that you are always eager to receive our surveys, but why does it seem like you are not getting as many surveys as you would like? Our panel restricts the total number of surveys each of ou...

  • Zendesk launch

    We are happy to announce the launch of Syno Zendesk. We want to provide our users with the best user experience possible and we have decided to start our Zendesk support management platform. You'll...

  • Points not added for completing a survey

    What should I do if I was not credited for a survey? Not being credited for a survey that you have completed is extremely rare, but it can happen. If you suspect that this has happened to you, plea...

  • Account bans & ban appeals

    My account has been banned. What can I do? Cint employs a dedicated support team that will regularly review accounts for any suspicious and fraudulent activity. An account will only be set to banne...

  • Points deduction on your account

    If you see a points deduction (payment deduction) on your account, this means a survey that had previously been completed was rejected by the client. Upon review of the submitted survey, issues wit...